FAQ'S

Frequently Asked Questions

Quick answers about Advanced Nutrition Programme™ skincare supplements, orders and delivery in Australia. If you’d like help choosing, start with our Skin Consultation.

Important: Advanced Nutrition Programme™ products are not intended to diagnose, treat, cure or prevent any disease. Always read the label and follow directions for use. If symptoms persist, talk to your health professional.

About Advanced Nutrition Programme™

What is the Advanced Nutrition Programme™?

Advanced Nutrition Programme™ is a premium range of supplements designed to support healthy skin and overall wellbeing. Our range is formulated by nutritional and skin experts and is designed to work alongside your topical skincare routine as part of a simple, consistent daily approach.

What supplements are right for me?

If you’re not sure where to start, we recommend our online Skin Consultation. It suggests options based on the skin goals you share, plus your dietary preferences.

Prefer to chat? Email us at hello@advancednutritionprogramme.com.au.

Do you test on animals?

No. Advanced Nutrition Programme™ does not test on animals.

Can I take Advanced Nutrition Programme™ supplements if I'm pregnant or breastfeeding?

Please check the product label for directions, warnings and contraindications, and review the “Directions” and “Warnings” information on each product page.

If you are pregnant, breastfeeding, planning pregnancy, or have any medical questions, we recommend speaking with your healthcare professional before starting any new supplement.

Are Advanced Nutrition Programme™ products suitable for vegans and vegetarians?

Suitability varies by product. Please check the product label or the “Ingredients” section on the product page. You can also browse our Vegan collection.

I have an allergy; how can I check if I can take your supplements?

Always check the Ingredients and Warnings on the product label and product page. If you’re unsure, email hello@advancednutritionprogramme.com.au and we’ll help you review the relevant product information.

How do I become a wholesale partner?

If you’re interested in becoming an authorised stockist, email enquiries@margifox.com.au.

How do I contact Advanced Nutrition Programme™ Australia?

Use live chat on our website or email hello@advancednutritionprogramme.com.au.

Skincare supplementation – general questions

Who should take skincare supplements?

Skincare supplements can be a helpful option for adults who want to support skin health as part of their overall routine. The best approach is consistent daily use alongside a varied, balanced diet and a topical skincare routine that suits your skin.

Looking for a starting point? Try our Skin Consultation.

Why choose skincare supplements?

Supplements are designed to complement topical skincare by providing nutrients orally as part of a daily routine. Many people like this “inside + outside” approach for whole-of-body skin support.

What supplements will be suitable for me?

You can shop by skin goal on our website, or take the Skin Consultation for tailored suggestions. If you’d like help, email hello@advancednutritionprogramme.com.au.

How do I know if my body is absorbing the supplements?

Absorption varies between individuals and can be influenced by factors like diet, timing, and digestive health. For most products, taking your supplements with a main meal can support comfort and routine consistency.

If you have questions about timing with medications, please speak with your healthcare professional.

Is it okay to take different supplements at the same time?

Many people take more than one supplement in a routine. Always follow each product’s label directions and do not exceed the stated dose unless advised by your health professional.

If you are taking prescription medication or have health concerns, check with your healthcare professional first.

Is it safe to take all my Advanced Nutrition Programme™ supplements at the same time?

Please follow label directions for each product, and keep your total supplement intake within recommended daily doses. If you are combining multiple brands (or have questions about your routine), we recommend checking with your healthcare professional.

Can I take too many supplements?

Yes — it’s possible to exceed recommended intakes, especially when combining different brands. Supplements shouldn’t replace a varied, balanced diet.

Always follow the label directions and do not exceed the stated dose unless advised by your health professional.

I have trouble swallowing tablets and capsules. What should I do?

If swallowing is difficult, please contact us before altering any product format so we can guide you to the best on-label approach (and the most suitable product options for you).

Email hello@advancednutritionprogramme.com.au.

How long do I take a supplement before I know if it's working or not?

Everyone is different, and results can vary. As a general guide, many people assess their routine after a consistent period of daily use. If you’d like help setting expectations for your chosen products, reach out to our team.

Is a healthy diet enough for healthy skin?

A varied, balanced diet is the foundation of wellbeing. Some people choose supplements as an additional way to support nutrient intake as part of their overall routine.

What is the right time of day to be taking supplements?

For most people, taking supplements with a main meal is a simple, comfortable habit. The best time is the time you can stick to consistently (lunch or dinner are common choices).

I feel nauseous after taking supplements, what should I do?

Try taking your supplements with a full meal rather than on an empty stomach. If symptoms persist, discontinue use and speak with your health professional.

Is it safe for children to take supplements?

Our range is designed for ages 16 years and over. If you’re seeking options for children, please consult a healthcare professional.

Can I take supplements with my current medication?

If you are taking prescription medication, please check with your healthcare professional before starting any new supplement.

What should I do if I experience side effects?

Discontinue use and contact us at hello@advancednutritionprogramme.com.au. If symptoms persist, talk to your health professional.

Is it ok to take supplements one day but not the next?

Consistency matters. For best results, follow the label directions and take your supplements daily. If you miss a day, simply continue again the next day (don’t double up unless the label advises it).

Skin Consultation Quiz

Do I need all the products recommended?

Not necessarily. The quiz may suggest options based on your answers. You can start with one product and build from there, or add a bundle if you’d like a complete routine.

Can I purchase a product that wasn’t recommended in my quiz?

Absolutely. The quiz is a helpful guide, and you can shop the full range anytime. If you’d like support choosing, message us via live chat or email hello@advancednutritionprogramme.com.au.

Can I retake the quiz?

Yes. Revisit the Skin Consultation page anytime.

Payment, returns and delivery

Do you offer Afterpay?

Yes, Afterpay is available at checkout.

Where do you deliver?

We deliver within Australia.

When can I expect to receive my order?

We aim to ship orders placed before 12pm AEST the same business day (excluding weekends and public holidays, and for in-stock items). Orders ship via Australia Post Express. Please allow 3–7 business days depending on location.

How can I track my order?

You’ll receive a shipping confirmation email with tracking once your order has been processed.

What is your returns policy?

We can only accept returns for damaged products that are unopened. We cannot accept returns or refunds for opened products, or change-of-mind returns. If your order arrived damaged, email hello@advancednutritionprogramme.com.au within 14 days of delivery and we’ll help you.

Manufacturing, sourcing and packaging

Where are Advanced Nutrition Programme™ products made?

Our supplements are made in the UK at GMP (Good Manufacturing Practice) certified facilities.

What product testing do you conduct?

We follow a quality approach with testing before, during and after production. Ingredients are screened for contaminants, including heavy metals and pathogens.

Where do you source your ingredients from?

We work with specialist suppliers selected for quality and responsible sourcing. Where relevant, we share sourcing details on product pages.

Are your supplements good quality?

Quality is central to how we formulate and manufacture. We follow recognised manufacturing and testing processes and keep dosages within legal requirements. If you’d like help choosing, start with our Skin Consultation.

Is your packaging recyclable?

Yes — our packaging is designed with recyclability in mind. Please check your local recycling guidelines for best disposal.

Is your packaging eco-friendly?

We’re committed to reducing packaging impact and prioritising responsible materials where possible.

Is your plastic BPA-free?

Packaging materials can vary by item and format. Please check the relevant product page if you’d like details for a specific supplement.

Product subscriptions

How does my subscription work?

On eligible products, select “Subscribe & Save” on the product page and choose delivery every 30, 60 or 90 days. Subscription orders renew automatically until you change or cancel, and are shipped at your chosen frequency.

Product-specific questions

Are high doses of vitamin A safe?

Vitamin A requirements vary between individuals. Always read the label and follow directions for use. If you are pregnant, breastfeeding, planning pregnancy, or have questions about vitamin A intake, speak with your healthcare professional before use.

Skin Clear Biome™: Do I need to put Skin Clear Biome™ in the fridge?

No refrigeration is required. Store below 25°C in a cool, dry place away from direct sunlight and heat, and always follow the label storage instructions.

Skin Clear Biome™: When is the best time of day to take Skin Clear Biome™?

Take as directed on the label. Many people take it with a meal. Avoid mixing into hot drinks.

Skin Clear Biome™: Does stomach acid destroy the live bacteria?

Skin Clear Biome™ includes stomach acid-resistant strains. Please follow label directions for use.

Can I take supplements with my current medication?

If you are taking prescription medication, please check with your healthcare professional before starting any new supplement.

Learn more about Advanced Nutrition Programme

Skin Consultation

To begin your 100% skincare journey today, complete the online consultation quiz, and we will suggest supplements to assist in improving skin health, personalising your supplements to address your key skin concerns.

Learn More

Future Skin

Explore our blog to indulge in skincare expertise and discover insights about your Future Skin. Dive into a wealth of tips, tricks, and the latest in skincare, both inside and out.

Learn More

Product Subscriptions

Did you know that we offer subscription program? These allow you to enjoy the convenience of auto-shipment and discounted product rates. Our subscription plans are fully flexible with no fixed contract.

Learn More